Supply Chain Excellence House : The Model of Supply Chain Management

สำหรับภาษาไทย

Many people who are interested in supply chain management still have a question in mind whether to develop supply chain management systematically.

This blog will be introduce about the model of supply chain management which integrated the concept of Lean,TQM and SCOR model plus the consulting experience in Thailand.

This supply chain management model was presented via the picture of house to explain the connectivity of activities that need to focus and take action in supply chain. See the picture for detail.

Supply Chain Excellence House : Model of Supply Chain Management 

The picture above is the model of supply chain management that have the structure for develop to be excellence following 

1. Groundwork This section are skills development of the personnel to perform each task in accordance with the operational process. The components of skill development are three areas of importance: aptitude, experience, and training.
2. Floor This section is the "supply chain information technology" management which must right information to use in the right situation and place. Organization must establish the system to manage and monitoring information that linked whole supply chain to be meet the needs of customers and corporate strategy. The Supply Chain information technology such as 
• Software Systems 
• Electronic Data Interchange (EDI) 
• Material Requirements Planning (MRP)
• Enterprise Resource Planning (ERP)
• Supply Chain Management Systems (SCM)
• Customer Relationship Management (CRM)
• Internet-based Software
• Network Infrastructure
• Wide Area Network,
• Internet (for E-commerce: B2B, B2C) etc.
3. Process-Pillar This section are the primary management processes to organized,controlled and developed to be more effective. The processes contains selling / marketing, Plan,Source, Make, Deliver and Enable.
4. Tools/Practice Pillar This section This section start with a simple tool and developed in the following order.
• Waste Elimination. This is the Lean concept to eliminate the wastes whole Supply Chain 
• Standard practice, Standard practices are how a wide range of companies have historically done business by default or happenstance.These well-established practices do the job, but don’t provide a significant cost or competitive advantage over other practices. Risk: Low, Results: Low
• Best practices, Best practices are 'current', 'structured' and 'repeatable' practices that have had a proven and positive impact on supply chain performance. Risk: Moderate, Results: Moderate. 
• Innovation practices, Innovation practices are the new creation technology, knowledge or radically different ways of organizing processes. Risk: High, Results: High. 
5. Driven  Management Pillar This section are the various on management to drive all activities in organization and linked whole supply chain to promote systematic and consistent development to be effective. 5 driven managements are 
• Policy Management 
• Daily Management
• Collaboration Management 
• Risk Management 
• Bottom-Up Activity such as 5S, Kaizaen, QCC
6. Concepts/Core Value Pillar This section are the This section are the concepts, behaviors, core value of team should be created and embedded in the organization to achieve excellent performance. Core Values and concepts are the foundation for linking work processes under the same supply chain.
7. Beam This section are the performance indicators to measure the process activities whole supply chain.The measurement is divided into 3 main groups and 7 attributes
• External Focus :  The performance indication for response and support  the customer are including 3 attributes ; Reliability, Rapidly, Agility  
• Internal Focus :  The performance indication for response and support  the organization are including 3 attributes ; Revenue, Cost, Asset Management Efficiency 
• Social Focus :  The performance indication for response and support social and excellent foundation for environmental accounting and sustainable in the supply chain  
8. Roof This section is Final result of improvement and development. This leads the organization to excellence in supply chain management. 

How do you feel about this "The Supply chain Excellence House"  the model of Supply chain Management?  Hope it's useful for you and someone who read this blog. If your have any question or advice, don't hesitate to contact me.

Mongkol  Patcharadamrongkul
Instructor/Consultant
Expert in Productivity Improvement, Logistics and Supply Chain Management,
Thailand, Tel 081-8476479, E-mail : naitakeab@gmail.com 

13 February 2018